There is a tremendous difference between making customer service or sales calls. You should overcome at least 2 to 3 objections during each and every sales call. Objections are “buying signs”, they are “requests for more information.” The only objection you can not overcome is silence – when someone hangs up the phone, the conversation is over!
Right now the easiest way to get 90% of the recruiters off the phone is to say “Have you seen what is going on with the economy?” Your response should be “Yes I have and that is why I’m contacting you. Hiring the right people is more important than ever right now!” As a profession, we are only filling one out of every eight job orders we write. Baby Boomers are still retiring at a rate of one every 8 seconds. You are still at the RIGHT PLACE at the RIGHT TIME in history!
Stop making customer service calls and just watch your income increase!
Barb Bruno CPC, CTS
Mon, Oct 13, 2008
Uncategorized