Recruiter Training By Barb Bruno, CPC

Many recruiters are negatively affected when they are rejected or hear the word NO. It’s important to realize that every NO is that much closer to someone who is going to say YES.

If someone if your office is more successful than you….they have taken more “NO’s” Also realize it is your job to overcome objections. You are in sales and unless you take 2 to 3 objections, you are making Customer Service Calls. Objections are BUYING SIGNS or a request for more information. Try to ask “open ended” questions where it’s impossible for a person to answer with just a YES or a NO.

Also learn not to take rejection personally. When someone says no to you, they don’t understand the benefits you offer them. Often it’s a matter of timing. You could call this person back in 30 days and land their account. You are in sales so hearing the word NO is just part of what you do!

Barbara J. Bruno, CPC, CTS